iTunes

Folks... hello??? What the heck is wrong with you guys?

Controls that don't provide visual feedback on activation; a "new" watermark that never seems to vanish; when you're in the midst of the download and then have to switch off the 'puter, after switching it on again, the download doesn't restart. You have to find the mechanism to restart it inside of some obscure non-standard menu. And when you download 2 or more things, you don't get any information about that.

And here I was, thinking that apple was overpriced and arrogant, but at least they knew how to hire usability experts for my money.

Have you eaten fruit that didn't smell good, or something?